Returns & Exchanges
At Pink Sugar, we want you to glow with confidence, which is why we offer a 30-day window for returns on all unopened and unused beauty products. If your purchase doesn't meet your expectations, our team is here to ensure a sweet and seamless exchange process.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack with Care
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.